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Eleanor Healthcare Group

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    • Because Every Journey Deserves Compassionate Care
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    Stay Where You Feel Safe—With The Care You Can Rely On
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    Because Every Journey Deserves Compassionate Care
    Get In Touch
    Stay Where You Feel Safe—With The Care You Can Rely On
    Get In Touch
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    What Makes Us

    Truly Eleanor

    Welcome to Eleanor Healthcare Group, a beacon of compassion and dedicated care. Since our inception in 1979, we have evolved into a prominent independent healthcare provider, offering a diverse spectrum of services, including home care, live in care, private care, residential and nursing care homes, day centres, supported living, extra care, prison healthcare and hospital logistics.

    Our seasoned team tirelessly serves NHS patients and individuals across age groups and support needs. Central to our ethos is a commitment to excellence and continuous improvement in the Care Industry. We place a premium on the professional growth of our staff, facilitated by our dedicated training facility, equipping them with the expertise to deliver exceptional care in the field of social and nursing care.

    Driven by a collective passion for enhancing lives, we are steadfast in our mission to positively impact our community’s well-being. With genuine warmth and compassion, we provide bespoke care, ensuring each person receives the highest level of individualised attention and support, including Live in care for those in need.

    Our operations span both the public and private sectors, enabling us to provide support services to NHS clinical teams and deliver care to service-users nationwide. Over the past decade, our portfolio has expanded significantly, particularly within the Hospital Logistics and Patient Transport sectors.

    We proudly champion #LifeAtEleanor, where we wholeheartedly embrace the values of care, compassion and commitment to delivering exceptional healthcare services.

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    Home care

    How We Empower You

    Our home care services are expertly designed to offer personalised support, encompassing morning assistance, medication management, mobility support and pet care. Explore a wide array of home care options tailored to meet your specific needs in the comfort of your own home, including live-in care, private home care and specialised care for dementia and Alzheimer’s.

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    Care Homes

    We’re all about making you feel safe, cared for and happy

    Our care homes across the UK, including Residential and nursing homes, are deeply committed to providing comprehensive support and fostering a sense of community among residents. Our dedicated team helps individuals develop essential living skills while also promoting independence and boosting self-assurance. The secure and inviting atmosphere of our care homes is designed to make you feel right at home. At our care homes, our primary aim is to empower all residents. We encourage you to make well-informed choices about every facet of your life, ensuring that you have full control over your well-being and happiness. We offer specialised dementia care services to meet the unique needs of individuals living with memory-related challenges. Our compassionate team provides palliative care services to ensure the comfort and dignity of our residents during difficult times. We provide round-the-clock support and assistance for the elderly.
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    Living Skills

    Unlocking Potential and Building Independence

    At Eleanor Healthcare Group, we empower individuals to live independently and thrive through our tailored Living Skills services. Offering Supported Living Homes, Day Centres  and Learning Disability Care Homes, we focus on building essential daily living skills, fostering personal growth and promoting inclusion within supportive environments.

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    Extra Care

    Your Trusted Partner in Extra Care

    We believe that everyone deserves to live life to the fullest, regardless of their age or circumstances. That’s why we are dedicated to providing exceptional care and support to individuals who require extra assistance to maintain their independence and quality of life. Our extra care service is designed with a person-centred approach, focusing on the unique needs and preferences of each individual we serve. From personal care assistance to medication management and household chores, our experienced and compassionate team is here to help you to live life on your own terms.

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    Social Enterprises

    Opportunities For Every Unique Mind

    We proudly operate a diverse portfolio of Social Enterprises for Learning Disabilities—businesses that are not only making a positive impact but also transforming our community for the better. Our social enterprise teams consist exclusively of individuals with learning disabilities or mental health conditions, providing them with meaningful employment opportunities and a chance to contribute to the community. We are committed to empowerment through Specialised Learning Support Initiatives and Social Enterprises for Cognitive Development. By fostering Skill Enhancement Initiatives and Disability-Friendly Workplace Initiatives, our Development Initiatives create and promote Social Inclusion.
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    Hospital Logistics

    Eleanor Hospital Logistics

    Eleanor Hospital Logistics (EHL) proudly presents our cutting-edge hospital logistics (HOSLO) system, meticulously crafted to provide a comprehensive array of innovative systems and solutions. These enhancements are designed to optimise every aspect of your hospital’s materials management supply chain, spanning from the moment supplies enter the hospital to their storage in ward storerooms, point-of-use consumption and efficient supplier reorders.

    Our commitment to enhancing your hospital’s logistics includes a focus on:

    • Efficient supply chain management
    • Streamlined materials handling
    • Precise consumption tracking
    • Seamless supplier interactions
    • Enhanced materials availability

    With Eleanor Hospital Logistics (EHL), you can experience the benefits of a well-organised and responsive system tailored to meet your facility’s unique needs.

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    Marc
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    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.