Welcome to Eleanor Healthcare Group, a beacon of compassion and dedicated care. Since our inception in 1979, we have evolved into a prominent independent healthcare provider, offering a diverse spectrum of services, including home care, live in care, private care, residential and nursing care homes, day centres, supported living, extra care, prison healthcare and hospital logistics.
Our seasoned team tirelessly serves NHS patients and individuals across age groups and support needs. Central to our ethos is a commitment to excellence and continuous improvement in the Care Industry. We place a premium on the professional growth of our staff, facilitated by our dedicated training facility, equipping them with the expertise to deliver exceptional care in the field of social and nursing care.
Driven by a collective passion for enhancing lives, we are steadfast in our mission to positively impact our community’s well-being. With genuine warmth and compassion, we provide bespoke care, ensuring each person receives the highest level of individualised attention and support, including Live in care for those in need.
Our operations span both the public and private sectors, enabling us to provide support services to NHS clinical teams and deliver care to service-users nationwide. Over the past decade, our portfolio has expanded significantly, particularly within the Hospital Logistics and Patient Transport sectors.
We proudly champion #LifeAtEleanor, where we wholeheartedly embrace the values of care, compassion and commitment to delivering exceptional healthcare services.
Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.
As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.
Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.
Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.