At Eleanor Healthcare Group, life is more than just work, it’s a celebration of people, diversity, and purpose. Since 1979, we’ve been dedicated to delivering high-quality care, but what truly sets us apart is the vibrant community we’ve built. Our team, made up of individuals from over 180 countries and speaking 200 languages, brings together a unique blend of talent, experience, and culture.
Starting her career as an Operations Executive in the retail industry, Katie Wordley took a bold step into the healthcare sector over a decade ago when she joined Eleanor Healthcare Group as an Operations Manager. Her journey of dedication, passion, and continuous growth has led her to become our esteemed Chief Operating Officer (COO), where she now leads with excellence and strategic vision.
We are thrilled to share that Katie has recently been appointed to the Homecare Association Board, a well-deserved recognition of her unwavering commitment to raising the standards of care services. Her invaluable experience and leadership have played a pivotal role in shaping Eleanor Healthcare Group, driving innovation, and ensuring the delivery of exceptional care across our services.
Katie’s journey is a true testament to the opportunities for professional growth within Eleanor. Her story continues to inspire aspiring professionals eager to make a meaningful impact in the care industry.
After an extensive and successful career in logistics, David Mason, our Commercial Director for Care Homes, embarked on an exciting new chapter with Eleanor Healthcare. Despite transitioning into a completely new industry, David’s passion, dedication, and eagerness to contribute have made him an integral part of our team.
With a wealth of experience that is as vast as a galaxy, David’s knowledge of the care industry continues to amaze us. Yet, despite his incredible expertise, he remains wonderfully down-to-earth, bringing a unique blend of wisdom and warmth to everything he does.
David’s presence at Eleanor Healthcare Group is truly remarkable, he knows every nook and cranny of our organisation and interacts with everyone with genuine enthusiasm and care. Whether it’s offering valuable insights or simply lighting up a room with his infectious energy, David has an incredible ability to keep us all motivated and smiling.
His journey is a testament to the belief that passion is ageless, and his story inspires us all.
At Eleanor, we celebrate growth, passion, and dedication, and Harin Karunakaran’s journey is a true reflection of this spirit. Fresh from completing his studies at the prestigious London School of Economics and Political Science in 2012, Harin embarked on his professional journey with Eleanor in 2013 as an eager and determined Accounts Assistant.
Over the past 11 years, Harin’s journey has been one of continuous learning, growth, and perseverance. Through his commitment to excellence, adaptability, and a keen eye for detail, he has steadily risen through the ranks, taking on new challenges and responsibilities along the way. Today, he leads with confidence as our Accounts Team Leader, overseeing operations with the same enthusiasm and passion he started with.
Harin’s story is a shining example of how dedication and hard work, combined with the right opportunities, can pave the way for success. From mastering the intricacies of financial processes to mentoring new team members, his leadership is a source of inspiration to those just starting their careers at Eleanor.
Gina Sloan is the heart and soul of Smerdon Day Centre, who has been part of its journey since the very beginning. Recently celebrating an incredible 40 years of service, Gina’s story is a testament to lifelong dedication and passion for care.
From the moment Smerdon opened its doors, Gina has been there—nurturing its growth, supporting residents, and shaping the compassionate environment we are known for today. Her journey is more than just about years of service; it’s about the countless relationships she has built, the unwavering commitment she brings every day, and the positive impact she has made on both colleagues and the people we care for.
Gina’s leadership is a cornerstone of Life at Eleanor. She has embraced change, mentored new generations, and led with warmth and wisdom. Her presence brings comfort and familiarity to everyone at Smerdon, and her passion for her work continues to inspire us all.
We are incredibly fortunate to have Gina as part of our Eleanor family—her story reminds us that dedication, care, and a love for what you do can create a lasting legacy.
Since joining Eleanor in 2012, Katie Wordley has transitioned from an exclusive background in retail to a fulfilling career that offers continuous development and the opportunity to contribute meaningfully to the local community. Initially attracted to Eleanor Healthcare Group by its CEO, Marc, Katie discovered that despite lacking healthcare sector experience, the organisation valued drive and passion, allowing for the transfer and enhancement of retail-acquired skills.
Over the past 11 years, Katie has navigated various roles within the company, ranging from frontline services and care coordination to procurement and strategic decision-making. Through these experiences, Eleanor provided a platform for her to develop leadership skills, a journey marked by both successes and valuable learning opportunities.
Initially apprehensive about working in a sector often perceived negatively, Katie quickly recognised the life-changing impact of health and social care work, both for employees and service users. The dedication of Eleanor’s staff, especially during challenging times, consistently inspires Katie, highlighting the resilience, integrity, and commitment exhibited.
Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.
As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.
Marc draws inspiration from his team of staff, care workers, and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.
Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity, and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.
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wish i could join your team
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Happy new year to you Team Eleanor Healthcare Group
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wishing you a happy new year Team