Eleanor Healthcare Group

  • Extra Care at Pantiles House

    At Pantiles House, located in the serene neighbourhood of south-west London, Eleanor Healthcare Group is proud to introduce our Extra Care Service, offering tailored support and assistance to residents in this vibrant community. With over four decades of experience in the care industry since 1979, Eleanor Healthcare Group has been dedicated to providing compassionate care solutions, including care homes, home care, day centres, supported living and hospital logistics. Now, we extend our expertise to Pantiles House, where residents can enjoy independent living with the assurance of round-the-clock care.

    About Pantiles House

    Situated in a secluded area off Langley Road in Merton, Pantiles House boasts 33 spacious one- and two-bedroom apartments, offering a comfortable and welcoming environment for residents. Our communal spaces are thoughtfully decorated and furnished to a high standard, providing a warm atmosphere for socialising and relaxation. Each apartment features a fitted kitchen equipped with essential appliances, including an oven, hob and fridge freezer. On-site facilities include a full-time court manager, restaurant, hairdressing salon, communal lounges and 24-hour care to meet the unique requirements of our residents.

    Our Services

    Our Extra Care Service is designed to provide comprehensive support and assistance to residents, ensuring their safety, comfort, and wellbeing. Our range of services includes:

    Our trained and compassionate care staff are available around the clock to provide assistance with personal care tasks such as bathing, dressing, grooming, and medication management.

    Residents have access to 24-hour care support from our dedicated team of care professionals, ensuring that help is always available whenever it is needed.

    We offer a range of health and wellbeing services to promote the physical and emotional wellbeing of our residents. This includes access to healthcare professionals, regular health assessments, and support with maintaining a healthy lifestyle through exercise and nutrition.

    We believe in the importance of social connection and engagement for overall wellbeing. Our residents have the opportunity to participate in a variety of social activities and events organised by our team, including group outings, exercise classes, arts and crafts, and more.

    We understand the importance of maintaining a clean and comfortable living environment for our residents. Our team provides housekeeping and maintenance services to ensure that communal areas and individual apartments are well-maintained and safe.

    For added peace of mind, each apartment is equipped with an emergency response system, allowing residents to call for assistance quickly in case of an emergency.

    Colebrook House stands out as more than just a place to live – it's a vibrant community where residents can thrive and forge meaningful connections. With communal lounges on each floor, residents have ample opportunities to socialise and engage in activities, fostering a warm and welcoming environment.

    HOME FEATURES

    Tenure(s)

    Pantiles House offers a variety of tenure options to suit residents’ preferences, including both rent (social landlord) and shared ownership arrangements.

    Number of Flats

    With a total of 33 apartments available, Pantiles House provides a range of one and two-bedroom options to accommodate diverse needs and living preferences.

    Built Year

    Constructed in 2009, Pantiles House features modern and well-maintained facilities designed to enhance residents’ comfort and quality of life.

    Extra Care Scheme

    Pantiles House operates an Extra Care scheme, which includes on-site care staff available 24/7 to provide support and assistance as needed. Additionally, the scheme features non-resident management staff and a careline alarm service for added peace of mind.

    Facilities

    Residents of Pantiles House have access to a variety of amenities and communal spaces designed to enhance their daily living experience. These include a lift for accessibility, a comfortable lounge area for socialising, a spacious dining room for communal meals, laundry facilities for convenience, guest facilities for hosting visitors, a beautifully landscaped garden for outdoor enjoyment, and a hairdressing salon to promote self-care and wellbeing. Furthermore, the assisted bathing facility ensures that residents can maintain their personal hygiene with ease and dignity.

    Accessibility

    Pantiles House is fully accessible to residents with mobility challenges, with the entire site accessible by wheelchair. Additionally, the ease of access to the site ensures that residents can navigate their surroundings comfortably and independently.

    Social Activities

    The community at Pantiles House fosters social connection and engagement through a variety of organised activities and events. Residents can enjoy regular social gatherings, such as Wednesday film nights and Pets as Therapy sessions, which are coordinated by both tenants and the on-site manager. These activities promote companionship, recreation, and mental stimulation, contributing to residents’ overall wellbeing and sense of belonging.

    Age Requirement

    Pantiles House welcomes new residents from the age of 55 onwards, providing an inclusive and supportive environment for older adults seeking a vibrant and enriching living experience.

    Housing and Social Care Authorities

    Pantiles House is located within the jurisdiction of Merton, both in terms of housing authority and social care authority, ensuring that residents receive comprehensive support and oversight from local authorities.

    30 Langley Rd, London SW19 3AN, UK, London SW19

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    Eleanor for you

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    Council and NHS Partners
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    Million Care Visits Annually
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    Employees
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    Home Care Branches
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    Care Homes
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    Hospitals We Supply Logistic
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    Supported living homes
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    Extra Care Locations
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    Learning Disability Care Homes
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    Locations across UK we deliver care

    Our Partners and accreditations

    We are regulated by CQC
    These Partnerships, accreditations and recognitions affirm our resolute commitment to exceptional care at Eleanor.

    FAQ’s

    What services are typically included in the extra care?
    Services provided in extra care housing can vary, but they often include personal care assistance, medication management, meal preparation, housekeeping, laundry, social activities, and access to 24-hour emergency assistance.
    How is extra care different from a care home?
    Extra care allows individuals to live independently in their own self-contained apartment or flat, with the added benefit of on-site care and support services. In contrast, a care home provides more intensive care and supervision in a communal living setting.
    What Are the Benefits of Extra Care?

    The benefits of extra care include maintaining independence and autonomy, receiving personalized care and support, enjoying a sense of community and social engagement, and having access to assistance and emergency support as needed.

    Who is Extra Care Suitable For?

    Extra care is suitable for older adults or individuals with disabilities who require some level of assistance with tasks such as bathing, dressing, medication management, and meal preparation, but do not require the level of care provided in a nursing home.

    How can I apply for Extra Care at Pantiles House?

    For more information on eligibility criteria and the application process, please contact our team at Eleanor Healthcare Group.

    Can I visit Pantiles House before making a decision?

    Yes, we encourage prospective residents and their families to schedule a visit to Pantiles House to experience our facilities and meet our team.

    What are the benefits of attending a day centre?

    Attending a day centre can offer numerous benefits, including social interaction, mental stimulation, skill development, and improved overall well-being. Participants have the opportunity to make new friends, engage in meaningful activities, maintain independence, and access support services that enhance their quality of life.

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    An Unconventional Odyssey – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff, care workers, and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity, and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.