Eleanor Healthcare Group

  • We’re all about making you feel safe,

    cared for and happy

    We are dedicated to ensuring your safety, well-being, and happiness as you make the significant decision to transition to one of our exceptional care homes. Leaving the comfort of your home and beloved community is undoubtedly challenging. Our commitment is to facilitate a smooth and stress-free transition into our state-of-the-art care homes.

    Discover the difference in our beautiful care homes, where our comprehensive care services are designed to enhance your well-being and help you thrive. Our experienced staff is here to support you, ensuring that you receive exceptional care and continue to lead a socially active and fulfilling life.

    For more information or to arrange a free assessment, contact us today. Your journey to exceptional care and a vibrant life starts here.

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    Our homes

    Your choice

    Explore our diverse portfolio of care homes, each expertly designed to cater to a comprehensive range of services, such as elderly care, nursing support, dementia care, learning disabilities, autism, and expert handling of challenging behaviour. Our homes, strategically located and varying in size, share a consistent warm and homely atmosphere, complemented by an approachable staff team.

    In every care home, our unwavering focus is on providing exceptional care within a safe and comfortable environment. Our dedicated and skilled staff ensures a personalised approach to meet the unique needs of our residents. We actively engage residents in physical, mental, emotional and social activities, fostering a holistic well-being. Our calendar is filled with thoughtfully organised events and activities throughout the year.

    Discover the epitome of quality care in our homes, where we prioritise the health and happiness of our residents. Whether you’re seeking assisted living, nursing care, or specialised dementia support, our care homes are tailored to deliver excellence in every aspect. Join us in creating a vibrant community where every resident feels at home, cared for and connected.

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    LEAD THE LIFE YOU CHOOSE

    We understand and honour the individual pace of each resident. Our residential services offer a blend of support and engagement, designed to empower you to live the life you envision. You can choose to participate in enriching activities, or simply enjoy them at your own pace. In our care homes, we offer a variety of activities for residents to enjoy together, with opportunities for friends and family to join in. Located in vibrant communities, our homes provide easy access to educational, leisure and social activities that enhance your overall quality of life. Living in our care homes is about more than just a place to stay—it’s about creating meaningful moments and connections that enrich your life.

    BE IN CONTROL OF THE SUPPORT YOU RECEIVE

    Person-centred care is at the heart of our approach in all our care homes. We encourage and support every resident, along with their family or loved ones if they choose, to be actively involved in planning, decision-making, and actions in the way that feels most comfortable to them. This includes contributing to your personalised support plan and identifying your goals.

    OUR TEAM IS WITH YOU EVERY STEP OF THE WAY

    Welcome to our care homes, where a skilled team, led by a registered manager, ensures the well-being of our residents. All staff undergo thorough checks to maintain a secure environment. Our team embodies compassion and empathy, and we recognise their contributions with competitive pay, bonuses, and career development. We aim to inspire lifelong careers in care. Support staff hold at least NVQ level 2 or are working towards Diplomas in Health and Social Care, with rigorous monitoring to maintain high standards. We are committed to treating all residents and employees with respect, dignity, and sensitivity, regardless of age, gender, race, belief, culture, disability, or sexual identity. Choose our care homes for an inclusive and supportive environment where quality care meets unwavering dedication.

    OUR TEAM IS WITH EVERY STEP OF THE WAY

    Welcome to our care homes, where a skilled team, led by a registered manager, ensures the well-being of our residents. All staff undergo thorough checks to maintain a secure environment. Our team embodies compassion and empathy, and we recognise their contributions with competitive pay, bonuses, and career development. We aim to inspire lifelong careers in care. Support staff hold at least NVQ level 2 or are working towards Diplomas in Health and Social Care, with rigorous monitoring to maintain high standards. We are committed to treating all residents and employees with respect, dignity, and sensitivity, regardless of age, gender, race, belief, culture, disability, or sexual identity. Choose our care homes for an inclusive and supportive environment where quality care meets unwavering dedication.

    We understand and honour the individual pace of each resident. Our comprehensive residential services offer a blend of support and stimulation, crafted to empower you to live the life you aspire to. Whether you opt for it or not, you can immerse yourself in gratifying and enriching experiences.

    In our Care homes, we curate activities for residents to relish together, creating opportunities for friends and family to participate as well. Strategically located in vibrant communities, our residential homes provide seamless access to educational, leisure, and social activities, enhancing the overall quality of life. Your journey in our care homes is not just about residence; it’s about crafting moments and connections

    Person-centred care is at the heart of our approach at all our Care Homes. We encourage and support every resident (and family or loved ones if you choose) to be involved in their own planning, decision-making, and actions, in the way they feel most comfortable with. This process includes contributing to your personalised support plan and identifying what you want to achieve.

    Welcome to our dedicated care homes, where a proficient team of support workers, led by a registered manager, ensures the well-being of our cherished residents. Each member undergoes meticulous interviewing, referencing, and enhanced Disclosure and Barring Service (DBS) checks, ensuring a secure and trustworthy environment.

    Within our care homes, our carefully selected staff embody natural care, compassion, and empathy. Recognizing the heroic efforts of our nurses, care workers, and health care assistants, we offer competitive rates of pay, enticing bonus schemes, and comprehensive training and development programs to foster their careers in the care sector. At the heart of our service, we prioritize our staff, acknowledging their significance at every juncture, aiming to inspire lifelong careers in health and care.

    We highly value the skills and expertise of our team, continually enhancing them through ongoing and specialized training. Our support staff holds a minimum National Vocational Qualification (NVQ) level 2 or is actively pursuing the new Diplomas in Health and Social Care. Rigorous monitoring ensures the consistent delivery of high standards of care.

    As staunch advocates of equal opportunities, we extend our commitment to both residents and employees. Irrespective of age, gender, race, belief, culture, disability, or sexual identity, we pledge to treat all care home residents with the utmost respect, dignity, and sensitivity.
    Choose our care homes for an inclusive and supportive environment where quality care meets unwavering dedication.

    Whether you have been referred or initiated contact with us, the first crucial step is our comprehensive assessment. Our assessment process is meticulously crafted to ensure that our services align precisely with your needs. We aim for you to feel at ease about transitioning into one of our carefully curated care homes and excited about the prospect of connecting with like-minded residents.

    Our assessment encompasses quality time spent with you or your loved one, engaging with various individuals involved in your life. This may involve discussions with your family, current care provider, or advocate. Post-assessment, if we determine that one of our exceptional Nursing homes or residential homes suits your requirements, we extend a placement offer, detailing associated costs. To foster familiarity, we facilitate visits to the home for you, your family, carer, or advocate. This pivotal step in your transition process enables you to acquaint yourself with fellow residents. You’re welcome to partake in shared meals or even opt for an overnight stay if that enhances your comfort.

    At our core, we are committed to ensuring a seamless transition into a care home that not only meets your needs but also enriches your life through meaningful connections. Discover the warmth and support of our Care homes, Residential Homes, Nursing Homes as you embark on this journey with us.

    Our Locations

    Appleton Lodge Nursing Home


    14 Milner Road, Royal British Legion Industries Village, Aylesford ME20 7FU
    Phone: 01622 791 056
    Email: [email protected]

    Bluebell Nursing Home


    45-53 St. Ronan’s Rd, Southsea,
    Portsmouth
    PO4 0PP
    Phone: 02392 823104
    Email: [email protected]

    Bradbury House Nursing Home


    12 Milner Road Royal British Legion Industries Village, Aylesford ME20 7FU
    Phone: 01622 791 056
    Email: [email protected]

    Conewood Manor Nursing Home


    60 Dunmow Road, Hertfordshire,
    Bishop’s Stortford
    CM23 5HL
    Phone: 1279 657933
    Email: [email protected]

    Halden Heights Nursing Home


    Ashford Road
    High Halden,
    Ashford TN26 3BP
    Phone: 01233851136
    Email: [email protected]

    Hartley House Care Home


    Hartley Road, Cranbrook, Kent,
    Cranbrook
    TN17 3QN
    Phone: 01580 713139
    Email: [email protected]

    Lavenders Care Home


    Lavenders Road,
    West Malling Kent
    ME19 6HP
    Phone: 01732844744
    Email: [email protected]

    Pine Lodge Care Home


    26-32 Key Street, Sittingbourne,
    Kent
    ME10 1YU
    Phone: 01795 423052
    Email: [email protected]

    Roselands Care Home


    Cackle Street, Brede,
    Rye
    TN31 6EB
    Phone: 01424882338
    Email: [email protected]

    Eleanor for you

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    Council and NHS Partners
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    Million Care Visits Annually
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    Employees
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    Home Care Branches
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    Care Homes
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    Hospitals We Supply Logistic
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    Day Centres
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    Supported living homes
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    Extra Care Locations
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    Learning Disability Care Homes
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    Locations across UK we deliver care

    Our Partners and accreditations

    We are regulated by CQC
    These Partnerships, accreditations and recognitions affirm our resolute commitment to exceptional care at Eleanor.

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    Apply Or Find Out More About Our Open Roles.

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    Get in touch with Eleanor

    An Unconventional Odyssey – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff, care workers, and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity, and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.